Delete your ALFREDx account.
Submit a verified request to permanently delete your ALFREDx account and the personal data associated with it. Deleting the ALFREDx app from your device does not delete your account.
What account deletion means.
- End your access to ALFREDx and any organisation workspaces connected to that account.
- Delete or de-identify your account profile, login credentials, preferences, notification token and personal data directly associated with your account, subject to applicable retention requirements.
- Prevent you from signing in with the deleted account.
- Be irreversible once completed.
If your ALFREDx account is provided or managed by your employer or another customer organisation, operational records such as work orders, approvals, safety records, inspection evidence and audit trails may remain under that organisation's control or where retention is required for legal, contractual, security or regulatory reasons.
Deleting the app from your phone does not delete your ALFREDx account.
Request account deletion.
What happens after submission.
Complete the account-deletion form.
Confirm control of the submitted email address.
We verify the account, assess any required retention and process the deletion.
We confirm when the request has been completed and explain if limited information must be retained.
Verified requests are processed within the timeframe required by applicable law. Active-system deletion will normally be completed within 30 days. Residual backup copies are isolated from ordinary use and normally overwritten or deleted within 90 days.
When some information must remain.
- 01
Records required by applicable law, tax, accounting or regulatory obligations.
- 02
Security records needed to investigate fraud, abuse or unauthorised access.
- 03
Evidence needed to establish, exercise or defend legal claims.
- 04
Customer-controlled operational and audit records that the customer is required or entitled to retain.
- 05
A limited record of the deletion request to demonstrate compliance.
Information retained under an applicable exception will be restricted from ordinary use and deleted when the reason for retention ends.
Need help with your request?
Contact the ALFREDx Data Protection Officer if you cannot access the email associated with your account or require assistance with another privacy request.
UEN 202021011E
63 Hillview Avenue, #08-04A
Lam Soon Industrial Building
Singapore 669569